Nairobi Good I was the lead developer on the 3 month project when coming up with REBIVO(https://www.rebivo.com) Html5 & css3 which is an online platform that allows you to shop for Good high quality second hand clothes at affordable prices. This is the perfect fashion store for someone who is on a Php & Mysql budget, but is still looking for trendy outfits. Good Java & Mysql • Collaborated with instagram vendors to help implement the new online platform helping them in Good marketing and selling their products in a diverse CISCO Router platform. configuration/Static router • Laid out complete business continuity plan to configuration(BASIC) maintain data protection in event of a malicious hack or long-term outage. Average • Handled client inquiries with exceptional professionalism and enthusiasm so as to enable the Computer Maintenance & brand and business develop a good reputation Hardware Solutions amongst users of the application. • Maintained thorough understanding of all key and Very Good current technologies, platforms and trends. Data Entry • Tested security technologies on regular basis and implemented network penetration assessment to Excellent ensure absolute security and avoid unnecessary and Systems Audit unauthorized user access to information • Performed system analysis, documentation, testing, Very Good implementation and user support for platform transactions whenever an issue arised. IT Systems support • Gathered requirements and performed gap analysis through design workshops with users. Excellent

NAIROBI, Nairobi Phone • Built, implemented and updated effective SEO 225 strategies. E-mail • Analyzed usage patterns to understand what pages jamesochieng.otieno@gma customers visited most to understand the types of il.com products mostly purchased and viewed by users/customers. • Produced and submitted weekly reports outlining Skills progress against KPI objectives. • Maximized strategic approaches by keeping close A/B Testing eye on performance and making appropriate adjustments. Very Good • Performed in-depth competitor reviews to check ERM/CRM Software competitor activities with ad placement, keyword use, placement bids and landing pages. Excellent • Monitored social media and online sources for industry trends. Desktop Software • Managed quality assurance program including on development site evaluations, internal audits and customer Very Good surveys. • Increased website traffic by average of 8% each QA&Testing month using hootsuite which makes it easier to manage and schedule the different ad placements. Very Good

Nairobi PowerPoint, MS word, MS • Expertly Re-designed the company Website to give Publisher it a modern look. • Developed the office Online Tax Calculator Very Good • Analyzed requirements and designed, developed and implemented software applications for multiple Computer Maintenance & websites for different clients. Hardware • Designed, implemented and monitored web pages Excellent and sites for continuous improvement.

Built, tested and deployed scalable, highly available Good and modular software applications such as: 1. Office File Management System Online Marketing 2. Cheque Printing Software application 3. Attendance and Leave Management System Very Good

Nairobi Very Good • Intern at @iLabAfrica Nairobi • Expertly design, test, debug and verify @iLabAfrica international Tax website that in the long run will give a professional Very Good look of the organization. • Updated and edited the @iBizAfrica website as Systems support required. • Organizes a web based survey to evaluate user Very Good adoption, customer service and satisfaction for the Business analysis designed/edited websites. • Participated in the Google Online Marketing Very Good Challenge Improving Buymore's business awareness using google as the main online platform. Business development • Achieved 1st position in Kenya and 9th in Africa and Very Good the Middle East. http://ilabafrica.ac.ke/index.php/ilabafrica- Project strathmore- development/managemen university-emerges-top-in-the-google-online-marketing- t competition-gomc/ • Made recommendations regarding information Very Good technology infrastructure overhauls such as the Campaign management networking tools used by the organization. • Maintained flexible schedule and responded to Very Good after-hours and weekend emergencies. • Implemented, developed and tested installation Market analysis and update of file servers, print servers and Very Good application servers in all departments. • Resolved network issues and escalated problems PeopleSoft with knowledgeable support and quality service.

Nairobi Client communication Assisted in arranging of commodities such as store Very Good stock in an orderly manner that enabled the cooks be able to access the various foodstuffs they needed in a Marketing and advertising much easier manner. Very Good Helped in cooking for the students in different days that Internet marketing were assigned and on the days that I was not cooking, I helped in the school kitchen in preparing the meals by Very Good assisting in getting the vegetables and the different Data analysis utensils that were to be used ready. Very Good