Applying PMI Standards to manage software projects, ensuring on-time, good quality delivery as well as stakeholder satisfaction Leading project teams to ensure compliance with automotive industry standards (A-SPICE) Day-to-day management of project teams consisting of more than 10 engineers Reporting KPIs and status to different stakeholders according to communication management plan Adapting project plan according to milestones, change requests and change of priorities Supporting Project Management Excellence team in standardizing templates and processes

Dedicated to customer accounts, maintaining customer relationships as well as managing internal stakeholders, with global and local reporting for large accounts Reporting on managed projects, status, financials, any issues internally to management Managing escalations to resolution, while working to ensure they don't recur Mentoring newly hired associates and enabling them to perform in their new role

Worked as part of the EMC COE Virtual Service Delivery Team (Professional Services), managing projects in the UK&I region Simultaneously managed projects of different scopes, for different customers, as well as, worked as part of large tech-refresh projects, managing remote and local project teams Constantly maintained high customer satisfaction, and awarded Total Customer Experience award of the year two years in row, as well as two Silver Awards Worked as part of internal teams for improvement and automation of processes

Responsibilities included: implemented theme and skins for the portal, modified and updated styles and html as part of usability team, participated in the design of the WCM solution provided as well as implemented and configured it, used custom WCM components such as custom workflow action, and JSPs that used WCM APIs and Struts framework.

Worked as part of the IBM Global Delivery Center in developing and implementing custom solutions for clients, using knowledge of IBM Lotus Web Content Management, and J2EE. June 2013 - Nov 2013: Working on several other internal and external projects

Worked on the development, testing and documentation of JavaScript library for Places Content manipulation (Ovi Places).

Worked on the recreation of several university websites under the supervision of the college dean. Was responsible for the front-end development of the websites including table-less HTML, CSS and JavaScript (along with several of its frameworks: JQuery, Scriptaculous, MooTools)

Worked on the Back-end development using ASP.NET C#. Worked to integrate Facebook, WindowsLive, Yahoo, Gmail and Excel into our website in order to be able to import contacts from any of them. Also worked on the database and with ASP.NET Membership Provider

Learnt about databases and worked on implementing a small prototype using IBM DB2 and Java. The project included basic database design and basic usage of servlets. Junior Teaching Assistant, GUC, Cairo, Egypt - Spring/Winter 2008 Worked as a lab tutor in Computer Science Courses for Engineering and Management