Developing analytics dashboards for monitoring, logging and alerting of metric data from the data pipelines of the Katikati communication platform. • Developing middleware to send and receive SMS through aggregators and MNOs for the Katikati communication platform. • Developing automation tools for performing Continuous Integration and deployment of builds. • Monitoring deployments, tracking outages, and providing root cause analysis & postmortem solutions for incident responses. • Documenting existing operational processes and developing new ones as the infrastructure grows. • Collaborating with project leads to establish technical and operational plans for deployments.

Developed, refactored and tested features in FrontlineSMS, a cloud platform used to build interactive SMS applications i.e. inbox and contact management, connectivity to aggregators and SMS workflow processing. • Developed, refactored and tested features in FrontlineSync, an Android application used to provide cellular connectivity to FrontlineSMS. • Participated in agile processes like grooming tickets, sprint planning and doing retrospectives through SCRUM and Kanban. • Ensured stability of our builds through continuous integration, delivery and monitoring using automated DevOps processes. • Performed support tasks like writing documentation, troubleshooting client issues and liaising with the account managers to ensure that clients' needs are met and satisfied. • Guided and mentored Junior Engineers by ensuring they were following best practices through code reviews and pairing programming.

• Developed and refactored features on AgriManagr, a product that enables stakeholders in the agricultural industry to track the value of produce and Distributr, a supply chain and distribution management product. • Generated client reports using data collected from our platforms Databases using SQL Server Reporting Services and writing T-SQL procedures. • Worked together with the QA team to ensure the products are bug free and DevOps team to ensure successful deployments of production builds. • Participated in SCRUM activities like daily standups and retrospectives.

Took ownership of a web-based data visualization project where I was tasked with designing and implementing a graph visualization tool that mapped out the processes taking place when automated SMS workflows are executed in the FrontlineSMS platform. ㅡ