Most of my experince in is in Testing/Telecome fields, and i have wide experince in different developemnt technologies, my main strong area are in:ShellscriptSQL,PL/SQL
Bildung
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Computer Science
Helwan University, Bachelor's Degree
2003
Arbeit & Erfahrung
T
manager
Telecom Egypt
Sep'2017 - May'2021
beside my main role as quality assurance
manager for the testing team across the company.
• Manage the operation of all Huawei systems/modules to enable TE to operate successfully as fourth telecom operator at Egypt
o My role as MS Manager focus in below main tasks:
• Manage L2 support for any issue related to Huawei systems/modules
• Manage different teams handling different application like (CRM,
CBS, EVC, UVC, Provisioning, Mediation, Billing, Charging, E-
Care, Infra team)
• Manage all service requests from Telecom Egypt internal teams
• Handle deployment of any new configuration and received batches
from Huawei HQ
• Manage Day to Day reports show the received incidents/service requests and their status/criticality beside figures for current
systems status
My Role as Quality Manager is Managing Testing for all Telecom Systems,
including the Enterprise applications, Billing, charging, Siebel and CRM testing
systems
A
Technical Expert Etisalat Egypt
all Etisalat Systems
Mar'2016 - Jul'2017
My Role as Technical Expert is Managing Testing for all Etisalat Systems, including the Enterprise applications, Billing, charging, Siebel and CRM testing systems
Main Responsibilities:
• Act as technical expert for specific domains for the testing team.
• Assessing and analyzing the business requirements and proposing feasible, effective,
simplified and optimized IT solutions with high quality and commitment to cope with the marketing plans and the dynamic moves.
• Assessing the solution and design of Billing (BSCS) projects and products including
end to end with all other systems (specially charging, Siebel and CRM and not limited)
• Allocate resource to projects/ Tasks.
• Review weekly Testers' status reports and take necessary actions
• Escalate Testers' issues to the Sr. Management.
• Estimate for testing projects.
• Enforce the adherence to the company's Quality processes and procedures.
• Decision to procure Software Testing tools for the organization.
• Understands application business area and application requirements
• Familiar with test-program concerns including test-data management, trouble reporting and resolution, test design, and test development
• Expert in a variety of technical skills including programming languages, database
technologies, and computer operating systems
• Familiar with different test tools, defect-tracking tools, and other COTS tools
supporting the testing life cycle, and their use
• Create test plans and test strategies
I
Customer Application Analyst
International Turnkey Systems
Jul'2006 - Nov'2007
• Working in International Turnkey System "ITS" as in CSD-Kuwait Department for supporting Zain Kuwait
• Providing the first level support for the TABS Billing system
• Worked closely with the customers to analyze, detect and close the billing system
defects
• Configuration, Testing and Implementation of the TABS modules including the Mediation, Roaming TAP files (3.10), Billing, Rating and Provisioning