Mirza .
Senior
bosnia-and-herzegovina Sarajevo, Bosnia and Herzegovina ( GMT )
Senior
7 yrs Experience
Can Join ASAP English: Advanced
About

Mirza has always been a technology geek, helping friends and family with computer-related issues. Started originally in tech support and moved to software testing, and has been there since. Mirza worked as a freelance web developer for a while as well. When he’s not sharing memes online Mirza is usually learning new things, writing posts for his blog, and being an active member of the testing community.

Mirza has always been a technology geek, helping friends and family with computer-related issues. Started originally in tech support and moved to software testing, and has been there since. Mirza worked as a freelance web developer for a while as well. When he’s not sharing memes online Mirza is usually learning new things, writing posts for his blog, and being an active member of the testing community.

Experience
C
Software Tester
Comberry Studios
May'21- Jan'22

Working with the PO and SM to improve the testing process. Validating new user stories, reporting defects, conducting exploratory testing. API Testing Contributing to UI automation. Doing back-end GraphQL testing. 

T
Software QA Engineer
Tacta
Feb'21- Dec'21

Taking part in establishing testing process on new projects from scratch. Working closely with the developers, as the company is using Domain Driver Design and Test Driven Development. Collaborating with multiple teams to standardize testing on the company level. Writing testing documentation: policies, strategies, master and project level test plans. Doing a lot of API testing, both manual and automated. Pair programming with the developers in designing and developing an API end-to-end testing framework.

A
QA Analyst
Authority Partners
Jan'19- Dec'21

Worked in several teams, mainly doing functional end-to-end testing of web and mobile apps for the first few months. Later, I was in a production support team, triaging new tickets, checking logs, using SQL, reporting bugs, etc.

L
Junior QA Tester
Learning Library
Jan'17- Jan'19

Testing company's online courses and over 50 web portals, reporting found issues. During this time I become very comfortable with using Chrome Developer tools, Browserstack, Wrike, and Jira project management products.

L
Technical Support Agent
Learning Library
Oct'14- Jan'17

Providing tech support for the customers, over chat, email, phone, and remote desktop. Later on, I was also tasked with making monthly ticket reports, training new team members, and handling high-priority issues reported by the client.

Education
History
to 2009
High School
Faculty of Philosophy Sarajevo

Projects
Talent has not added any projects
Technologies
Courses
Talent has not added any courses
Trainings
Talent has not added any trainings
Languages
English
Good