I
Software Engineer
ITWorx
Aug'2018 - Sep'2020
Responsibilities
Developed Chatbots using Microsoft Bot Framework using
Microsoft services that included: LUIS, QnaMaker and other
cognitive services.
Automated delivery using Azure DevOps CI/CD.
Created Infrastructure on Azure using ARM templates and Terraform.
Developed POCs and Demos for customer's including Etihad,
ADIA, Farah Experiences, ENBD, Abu Dhabi Airports.
Worked closely with customers to understand needs and provide required service.
Increased customer satisfaction by taking feedback and
resolving product issues.
Collaborated on all stages of systems development lifecycle, from requirement gathering to production releases.
Discussed project progress with customers, collected feedback
on different stages and directly addressed concerns. (Online meetings & Onsite).
Developed Native Mobile applications both iOS & Android.