Experienced Technical Writer, Curriculum Developer, Design Strategist, eLearning developer, and Instructional Designer with over 11 years of dedicated service in both Product and Service-oriented industries. Proficient in crafting compelling case studies, comprehensive user manuals, and dynamic e-learning courses. Skilled in utilizing leading-edge tools such as Camtasia, Captivate, Articulate Rise, and Articulate Storyline to deliver engaging and effective learning experiences. Professional expertise: ▪ Over 11 years in designing, developing, instructing, and maintaining course materials across various delivery channels including instructor-led, virtual, marketing campaigns, and self-paced video learning for IT Professionals and working as a business analyst bridging the gap between businesses and development teams. ▪ Hands-on experience in e-learning development, showcasing proficiency in leveraging cutting-edge technologies to create engaging and impactful learning experiences. ▪ Adeptness in instructional design and storyboarding, contributing to the seamless creation of comprehensive training materials. ▪ Demonstrated proficiency in crafting various documents including product user manuals, case studies, press releases, course scripting, demo scripts, storyboards, and instructional design for training modules. ▪ Extensive experience in developing both Instructor-Led Trainings (ILTs) and Web Based Trainings (WBTs).