Ahmed .

Ahmed .

  • Giza, Egypt
  • **** **** ****
  • 17 yrs Experience
  • ASAP
  • Expert

Most of my experince in is in Testing/Telecome fields, and i have wide experince in different developemnt technologies, my main strong area are in:ShellscriptSQL,PL/SQL

Education

C

Computer Science

Helwan University, Bachelor's Degree
2003

Work & Experience

T

manager

Telecom Egypt
Sep'2017 - May'2021
beside my main role as quality assurance manager for the testing team across the company. • Manage the operation of all Huawei systems/modules to enable TE to operate successfully as fourth telecom operator at Egypt o My role as MS Manager focus in below main tasks: • Manage L2 support for any issue related to Huawei systems/modules • Manage different teams handling different application like (CRM, CBS, EVC, UVC, Provisioning, Mediation, Billing, Charging, E- Care, Infra team) • Manage all service requests from Telecom Egypt internal teams • Handle deployment of any new configuration and received batches from Huawei HQ • Manage Day to Day reports show the received incidents/service requests and their status/criticality beside figures for current systems status
A

Quality Assurance Manager/MS Manager Segmatek Egypt

all Telecom Systems
Jul'2017 - May'2021
My Role as Quality Manager is Managing Testing for all Telecom Systems, including the Enterprise applications, Billing, charging, Siebel and CRM testing systems
A

Technical Expert Etisalat Egypt

all Etisalat Systems
Mar'2016 - Jul'2017
My Role as Technical Expert is Managing Testing for all Etisalat Systems, including the Enterprise applications, Billing, charging, Siebel and CRM testing systems Main Responsibilities: • Act as technical expert for specific domains for the testing team. • Assessing and analyzing the business requirements and proposing feasible, effective, simplified and optimized IT solutions with high quality and commitment to cope with the marketing plans and the dynamic moves. • Assessing the solution and design of Billing (BSCS) projects and products including end to end with all other systems (specially charging, Siebel and CRM and not limited) • Allocate resource to projects/ Tasks. • Review weekly Testers' status reports and take necessary actions • Escalate Testers' issues to the Sr. Management. • Estimate for testing projects. • Enforce the adherence to the company's Quality processes and procedures. • Decision to procure Software Testing tools for the organization. • Understands application business area and application requirements • Familiar with test-program concerns including test-data management, trouble reporting and resolution, test design, and test development • Expert in a variety of technical skills including programming languages, database technologies, and computer operating systems • Familiar with different test tools, defect-tracking tools, and other COTS tools supporting the testing life cycle, and their use • Create test plans and test strategies
I

Customer Application Analyst

International Turnkey Systems
Jul'2006 - Nov'2007
• Working in International Turnkey System "ITS" as in CSD-Kuwait Department for supporting Zain Kuwait • Providing the first level support for the TABS Billing system • Worked closely with the customers to analyze, detect and close the billing system defects • Configuration, Testing and Implementation of the TABS modules including the Mediation, Roaming TAP files (3.10), Billing, Rating and Provisioning

Professional Skills

Language
  • C 1 year(s)
  • Java 1 year(s)
  • PHP 1 year(s)
  • Javascript 1 year(s)
  • C++ 1 year(s)
  • Perl 1 year(s)
  • XML 1 year(s)
Database
  • SQL 10 year(s)
  • Oracle 1 year(s)
General
  • Solaris 1 year(s)
  • Data Management 1 year(s)
  • Linux 1 year(s)
  • Unix 1 year(s)
Technology
  • JIRA 1 year(s)
Framework
  • JSP 1 year(s)
Testing
  • UAT 1 year(s)
  • Unit Testing 1 year(s)

Languages

  • English native
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