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Fred .

Fred .

  • Full Stack Web Developer
  • Nairobi, Kenya
  • **** **** ****
  • 7 yrs Experience
  • ASAP
  • Senior

Full stack web developer - Mobile responsive and CRUD apps with React.JS, Redux, Express, NodeJS, MongoDB, PHP, Laravel and MySQL

Education

I

Information Technology

Jomo Kenyatta University of Agriculture and Technology (JKUAT), Bachelor's Degree
2005

Work & Experience

D

Service Delivery Manager

DTOne
Sep'2019 - Jun'2022
Providing Tier 2 level support for the Service Management Center (SMC). Fault detection management, escalation matrix updates, and ensuring timely resolution to reported platform faults. Over-sighting system KPIs and generating periodic system downtime reports. Convene CAB (Change Approval Board) meetings to review and schedule tested platform deployments/changes. Analyze incident tickets for frequent system/platform failures, raise problem tickets and escalate to SMEs (Subject Matter Experts) for permanent resolution. Convene a post mortem meeting after a major system failure to identify the root cause, possible fix and recommend future response. Update the BoK (Book of Knowledge) with troubleshooting guides, workflows, standard operating procedures(SOPs) and meeting minutes.
U

Web Developer - Full Stack

Upwork
Jan'2016 - Sep'2019
Gained hands-on experience in HTML, CSS, Bootstrap, TailwindCSS, Java, PHP (Laravel) and vanilla Javascript. Designed mobile responsive sites with HMTL5, CSS3, Bootstrap, TailwindCSS and JavaScript. Built RESTful APIs and microservices with Node.JS, Express and MongoDB/MySQL/PostgreSQL. Dynamic websites with Vanilla Javascript, Redux and ReactJS.

Professional Skills

Language
  • CSS 1 year(s)
  • Java 14 year(s)
  • HTML 14 year(s)
  • PHP 14 year(s)
  • Javascript 4 year(s)
Database
  • MongoDB 14 year(s)
  • MySQL 1 year(s)
  • PostgreSQL 1 year(s)
Framework
  • Laravel 14 year(s)
  • Docker 14 year(s)
  • Bootstrap 1 year(s)
  • Android 1 year(s)
DevOps
  • Kubernetes 14 year(s)
General
  • Redux 14 year(s)
  • Linux 14 year(s)
Technology
  • Zendesk 14 year(s)
  • Confluence 14 year(s)

Languages

  • English native
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