CHIKWADO's Profile | RemotePlatz

Education

B

B.Eng

University of Nigeria, Bachelor's Degree

2016

Work & Experience

N

Implementation and Support Analyst

Neulogic Solutions

Oct'2018 - May'2021

• Provide remote software support to clients • Deployment, Maintenance, and Troubleshooting of Oracle enterprise applications and database • Perform data processing, data manipulation and data analysis as well as system change • Supporting the roll-out of new applications • Providing support in the form of procedural documentation • Testing and evaluating new technologies • Following up with clients to ensure the problem is resolved • Assisting call-ins or live chat with technical difficulties • Talking customers through a series of actions to resolve a problem • Assisting customers and staff with hardware and software challenges • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment. • Maintained servers and systems to keep networks fully operational during peak periods. • Created user accounts and managed access control. • Answered customer support inquiries via specialized ticket tracking platforms.

F

Trainee Electrical Engineer

First Aluminum

Sep'2017 - Sep'2018

• Carry out routine maintenance on production line machinery • Successfully liaise with contractors to carry out routine maintenance exercises • Responsible for all safety protocols within and outside the factory environment. • Performed in-depth electrical acceptance testing of completed hardware. • Provided on-site engineering and technical services during installation and fielding processes. • Reduced electrical construction hazards with upgraded safety policies and stringent enforcement. • Read and analyzed blueprints and project documentation to develop workflows and strategies. • Calibrated and repaired existing systems to maintain functionality. • Evaluated power needs for various systems. • Developed engineering documentation detailing system requirements and diagnostic procedures.

I

Trainee Network Engineer

ipNX Nigeria

Oct'2016 - May'2017

• Installation, Maintenance, and Troubleshooting of Small/Medium scale networks • Carryout maintenance exercise at RF base stations • Successfully migrated Wireless radio users to Optical Fiber. • Provided network support services for devices such as hubs, bridges, routers and other hardware. • Assisted with implementation and support of network monitoring tools. • Performed troubleshooting for Juniper, Cisco and packet analysis. • Performed virtual machine provisioning and VM priority setup. • Managed, tracked and coordinated problem resolution and escalation processes. • Provided complete end-to-end engineering and installation of route-based IP network solutions. • Monitored network capacity and performance to diagnose and resolve complex network problems.

Professional Skills

Language

HTML 4 year(s)
PHP 4 year(s)
HTML5 6 year(s)
Javascript 6 year(s)
CSS 6 year(s)

Database

Oracle 4 year(s)
SQL 4 year(s)
MongoDB 4 year(s)
NoSQL 4 year(s)
JSON 6 year(s)

General

Data Analysis 2 year(s)
Linux 4 year(s)
Babel 3 year(s)
Bash 2 year(s)
Data Migration 4 year(s)

Framework

Laravel 4 year(s)
React js 5 year(s)
Next.js 3 year(s)
Node js 4 year(s)
Express 3 year(s)
Bootstrap 4 year(s)
Mocha.js 2 year(s)

Technology

Git 4 year(s)
Heroku 3 year(s)

API

Mongoose 4 year(s)

Languages

English good

CHIKWADO .